Your information
Delete your data
Last updated
In short
- The only Facebook information we hold is the access token for a Page the site owner connected, with that Page's name and ID and the owner's Facebook name and ID.
- Remove the app in your Facebook settings and we delete all of it automatically. You get a confirmation code to check here.
- You can also write to us and we will delete it.
1. Delete it from Facebook
In Facebook, open Settings, then Business integrations (or Apps and Websites), find this app and remove it, choosing to delete the data it holds. Facebook’s menus change from time to time, but removing the app is always in that part of your settings.
Facebook then tells us, and we delete everything held for your account straight away. Facebook shows you a confirmation code and a link to this page, where the request can be checked.
2. Delete it from the console
The site owner can disconnect a Page in the staff console’s Social media section. Its stored access token is deleted at once.
3. Ask us
Write to sahiladncode@gmail.com and say which Facebook account or Page it is about. We will delete what we hold and reply to confirm, within 30 days.
4. What is deleted, and what stays
- Deleted: the Page access token, the Page’s name, ID and category, and the Facebook name and ID of the person who connected it.
- Kept: a line in the staff activity log saying a Page was connected, disconnected or removed, with the Page’s name, so there is a record of changes. Facebook’s own copies, and posts already published to a Page, are Facebook’s to delete.
5. Check a request
Enter the confirmation code Facebook gave you.
Also read our privacy policy.